Agent Description

PrimeCX is an AI customer experience platform that provides instant, accurate support, lead generation, and appointment scheduling—without requiring additional human agents. It enhances customer interactions while reducing operational costs for businesses.

Key Features

• 24/7 Instant Support – AI chatbots handle inquiries in real-time, day or night
• Lead Capture & Qualification – Engages visitors and identifies high-potential leads
• Automated Appointment Booking – Syncs with calendars to schedule meetings
• Omnichannel Support – Works on websites, social media, and messaging apps
• Seamless Handoff to Humans – Escalates complex issues to live agents
• Continuous Learning – Improves responses using conversation history and feedback

Use Cases

• E-Commerce Support – Answers FAQs, processes returns, and tracks orders
• Service Businesses – Books appointments for salons, clinics, and consultants
• Lead Generation – Qualifies and nurtures prospects via chat
• Multilingual Support – Engages global customers in their preferred language

Differentiation Factors

• Dual Focus – Combines customer support + lead generation in one platform
• Zero Human Dependency – Fully automates responses without scripted limitations
• Self-Optimizing AI – Learns from interactions to improve accuracy over time

Pricing Plans

• Essential- $29/month
• Growth- $79/month
• Ultimate- $99/month

Frequently Asked Questions

Q: How quickly can PrimeCX deploy on our website?
A: Most brands go live in under 1 hour using pre-built industry templates.

Q: Does it work with our existing CRM?
A: Yes—integrates with HubSpot, Salesforce, Zoho, and others.

Q: Can it handle payments or sensitive data?
A: Supports PCI-compliant payments and GDPR-ready data handling.

Q: What languages does it support?
A: 15+ languages, including English, Spanish, French, and German.