Meya AI Meya AI

Provides everything needed to build enterprise-ready customer support.

Customer Service Freemium Open Source 406 views

Agent Description
Meya AI is an enterprise-grade platform that lets companies build and deploy sophisticated customer support solutions. It combines AI-powered automation with seamless human handoffs in a fully customizable chat interface.

Key Features

  • Hybrid Conversation Engine - Smooth transitions between bots and human agents
  • Custom UI Builder - Design branded chat interfaces without coding
  • Powerful Integrations - Connect to CRM, helpdesk, and business tools
  • Visual Flow Designer - Create complex conversation logic easily
  • Omnichannel Deployment - Works across web, mobile, and messaging apps
  • Advanced Analytics - Track resolution rates and optimize performance

Use Cases

  • 24/7 Customer Support - Handle common queries automatically
  • Technical Support - Troubleshoot issues with guided flows
  • Lead Qualification - Engage and qualify website visitors
  • E-commerce Assistance - Help customers with orders and returns
  • Appointment Scheduling - Book and manage customer appointments

Differentiation Factors

  • True Hybrid Model - Industry-leading human-bot collaboration
  • Enterprise-Grade Security - SOC 2 Type II certified infrastructure
  • Developer-Friendly - Full SDK for custom functionality
  • White-Glove Onboarding - Dedicated support for implementation

Pricing Plans

  • Dev- $99/month
  • Pro- $999/month
  • Partner- $3,000/month

Frequently Asked Questions

Q: How quickly can we deploy Meya AI?
A: Most customers launch initial bots within 2 weeks, with full implementation in 4-6 weeks.

Q: Does Meya support voice channels?
A: Currently focused on text-based interactions with voice capabilities coming soon.

Q: Can we use our existing knowledge base?
A: Yes, Meya integrates with most knowledge management systems.

Q: Is there a limit to conversation complexity?
A: No, the platform handles extremely complex dialog trees and decision flows.

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