Agent Description

Mezi is an intelligent travel assistant that handles all your trip planning through simple messaging. Available round-the-clock, it books flights, hotels, and activities while learning your preferences to deliver personalized recommendations.

Key Features

• Conversational Interface – Plan entire trips via natural chat (no apps to download)
• Multi-Service Booking – Flights, hotels, rental cars, and activities in one place
• Preference Learning – Remembers your travel style (seat preferences, hotel types, etc.)
• Real-Time Alerts – Proactive notifications for flight changes or deals
• Expense Tracking – Keeps all bookings and receipts organized
• Group Travel Support – Coordinates complex itineraries for multiple travelers

Use Cases

✔ Business Travelers – Instant bookings and last-minute changes
✔ Vacation Planners – Handles all trip logistics seamlessly
✔ Frequent Flyers – Learns and automates repeat bookings
✔ Event Attendees – Manages group travel and accommodations

Differentiation Factors

• Pure Messaging Focus – No app required (unlike Kayak/Hopper)
• True Personalization – Adapts to your habits better than generic travel bots
• End-to-End Service – From inspiration to booking to changes (most competitors specialize in one aspect)

Pricing Plans

Mezi operates on a freemium model:

• Free – Basic bookings with standard support
• Mezi Pro ($9.99/month) – Priority support, exclusive deals, and concierge services
  Enterprise solutions available for corporate travel teams

Frequently Asked Questions

Q: How does Mezi compare to human travel agents?
A: It offers 24/7 availability with human-level personalization at lower cost – though you can request human assistance for complex trips.

Q: What messaging platforms does Mezi support?
A: Currently SMS, WhatsApp, and Facebook Messenger (web chat coming soon).

Q: Can Mezi rebook flights if plans change?
A: Yes, it automatically finds alternatives while considering your preferences and loyalty programs.

Q: Is my payment information secure?
A: Absolutely – Mezi uses tokenization and never stores raw payment data.