Agent Description

Frontline enables businesses to create AI-powered WhatsApp agents for sales, support, HR, and collections—all without coding or AI expertise. It transforms WhatsApp into an automated, multi-functional workforce that handles customer and employee interactions seamlessly.

Key Features

• No-Code AI Builder – Create WhatsApp chatbots without technical skills
• Multi-Department Automation – Deploy AI agents for sales, support, HR, and finance
• Human Handoff – Seamlessly transfer complex queries to human agents
• CRM Integrations – Syncs with Salesforce, HubSpot, Zoho, and more
• Multilingual Support – Engages customers in their preferred language
• Conversation Analytics – Tracks performance and customer satisfaction metrics

Use Cases

• Sales & Lead Generation – Qualify leads and process orders via WhatsApp
• Customer Support – Provide instant answers to FAQs and troubleshoot issues
• HR Automation – Handle employee queries, leave requests, and onboarding
• Collections & Payments – Send payment reminders and process transactions

Differentiation Factors

• WhatsApp-First Approach – Specialized for the world's most popular messaging platform
• Enterprise-Ready – Built for scale with robust security and compliance features
• True Omnichannel – Maintains conversation history across web and WhatsApp

Frequently Asked Questions

Q: Do I need WhatsApp Business to use Frontline?
A: No, Frontline works with both regular WhatsApp and WhatsApp Business accounts.

Q: Can it handle payments through WhatsApp?
A: Yes, it integrates with payment gateways for secure transactions.

Q: How quickly can I deploy an AI agent?
A: Most businesses launch their first AI agent within 15 minutes using templates.

Q: Is Frontline compliant with data protection regulations?
A: Absolutely, it meets GDPR and other major privacy standards.